FAQ
Adi Al Fardan is a renowned private jeweler with a passion for crafting exquisite jewellery pieces that reflect elegance, sophistication, and timeless beauty. Drawing inspiration from his family's rich heritage in working with natural pearls, Adi's journey as a jeweler is deeply rooted in tradition, creativity, and a commitment to excellence.
At Adi Al Fardan jewellery, we pride ourselves on creating unique and personalized experiences for our clients. Each piece in our collection is meticulously crafted with attention to detail and designed to evoke emotions and tell a story. With a focus on exclusivity and richness, our creations showcase a harmonious blend of diamonds, gemstones, and pearls, ensuring that every piece is a timeless masterpiece.
Our collection includes a wide range of jewellery pieces, including but not limited to rings, necklaces, pendants, earrings, bracelets, brooches, sets - Daily set, Classic collection, & the bridal collection. From classic designs to contemporary styles, each piece is crafted with precision and expertise to meet the highest standards of quality and craftsmanship.
Yes, we offer custom design services for clients looking to create bespoke jewellery pieces that reflect their individual style and preferences. Our team of skilled artisans works closely with clients to bring their vision to life, from selecting the perfect gemstones to crafting a unique and personalized design.
Yes, we are committed to sourcing our gemstones ethically and responsibly. We work with trusted suppliers who adhere to strict ethical standards and ensure that our gemstones are sourced from conflict-free regions. Additionally, we prioritize sustainability and environmental conservation in all aspects of our business practices.
We exclusively work with natural diamonds only, ensuring that each piece of Jewellery is crafted with the highest quality and authenticity.
Yes, all diamonds above 0.3 carats are certified by internationally recognized gemological institutes such as GIA (Gemological Institute of America), ensuring their quality and authenticity.
As a private Jeweler, we provide our customers with a personalized experience to ensure they find the perfect piece. To begin this journey, you must book an appointment first. One of our team members will contact you to arrange a convenient time. We would be delighted to welcome you.
Yes, we offer international shipping to customers around the world. Our team will ensure that your order is carefully packaged and shipped securely to your desired destination. Shipping times and costs may vary depending on your location, so please contact us for more information.
We do not have an exchange or return policy. However, we offer a lifetime guarantee on our pieces. We want you to be completely satisfied with your purchase from Adi Al Fardan Jewellery. If for any reason you are not satisfied with your order, please contact us.
You can stay updated on the latest news, collections, and events from Adi Al Fardan Jewellery by checking our Media House and following us on social media. You can find us on Instagram @adialfardanjewellery, Snapchat @adialfardan, and TikTok @adialfardanjewellery for exclusive updates, behind-the-scenes insights, and news.
For further assistance or inquiries, you can contact us directly via email at info@adialfardan.com or by filling out the contact form on our website. Our dedicated team will be happy to assist you with any questions or concerns you may have and provide personalized guidance to help you find the perfect jewellery piece for you or your loved one.
We use the finest materials, including the highest-quality natural diamonds, gemstones such as emeralds, rubies, and sapphires, and precious metals like gold and platinum, ensuring each piece is crafted to perfection.
Yes, we offer jewellery maintenance and repair services for our pieces only. To ensure your treasured pieces remain in pristine condition, our skilled artisans are equipped to handle a variety of services, from cleaning and polishing to more intricate repairs.
Absolutely! We offer private consultations to provide personalized assistance and help you select or design the perfect piece of jewellery. Please book an appointment to schedule at your convenience.
Yes, we offer virtual appointments for clients who prefer to discuss their jewellery needs remotely. Our team can provide personalized online service, showcase pieces from our collection, and assist with custom design services via video call. Please book an appointment to schedule your video call.
The time required to create a custom piece can vary depending on the complexity of the design and the availability of materials. On average, the process takes between 4 to 8 weeks. Our team will provide you with an estimated timeline during your appointment.
Yes, we offer upgrade options for our clients who wish to enhance their existing jewellery pieces. Whether you want to add more gemstones, change the design, or increase the size of a diamond, our team can assist you in upgrading your jewellery to reflect your evolving taste and style.
We accept a variety of payment methods, including major credit cards, bank transfers, and secure online payment options.
Yes, we offer flexible financing options and payment plans to make your purchase more convenient. Please contact us to discuss the available options and find a plan that suits your needs.
Shipping Worldwide
Delivered straight to your door without any shipping fees.
14 Days Return
Experience worry-free shopping. Don't like it? Just return it.
Diamonds Guarantee
We proudly stand by the brilliance of our diamonds.